PHONE

1-800-244-5709

218-935-2517

OFFICE HOURS

Mon - Fri
8:00 a.m. - 4:30 p.m

CONTACT

 

Cold Weather Law

CUSTOMER RIGHTS AND RESPONSIBILITIES

216B.097 Cold Weather Rule

 

(a) A municipal utility or cooperative electric association must not disconnect and must reconnect the utility service of a resident customer during the period between October 15 and April 15 if the disconnection affects the primary heat source for the residential unit and all of the following conditions are met:

 

  (1) The household income of the customer is at or below 50 percent of the state median household income. A municipal utility or cooperative electric association utility may (i) verify income on forms it provides or (ii) obtain verification of income from the local energy assistance provider. A customer is deemed to meet the income requirements of this clause if the customer receives any form of public assistance, including energy assistance, which uses an income eligibility threshold set at or below 50 percent of the state median household income.

 

 

 

50% of State Median Income

 

Household Size           Max. Annual 50% of SMI            Max. 3 Month of 50% SMI

1                                           $24,541                                             $6,135

2                                           $32,092                                             $8,023

3                                           $39,643                                             $9,910

4                                           $47,194                                             $11,798

5                                           $54,745                                             $13,686

6                                           $62,296                                             $15,574

7                                           $63,712                                              $15,928

8                                           $65,128                                              $16,282

 

 

  (2) A customer enters into and makes reasonably timely payments under a payment agreement that considers the financial resources of the household.

 

  (3) A customer receives referrals to energy assistance, weatherization, conservation, or other programs likely to reduce the customer's energy bills.

 

(b) A municipal utility or a cooperative electric association must, between August 15 and October 15 each year, notify all residential customers of the provisions of this section.

 

Energy Assistance Providers

 

You live in Becker or Mahnomen Counties Contact:

 

  • Mahube Community Council, PO Box 747, Detroit Lakes, MN 56502, 218-847-1385
  • Mahube Community Council, PO Box 76, Mahnomen, MN 56557, 218-935-5022
  • Energy Assistance Program, 3303 US Hwy 59, Waubun, MN 56589, 218-473-2711
  • Becker County Human Services, 712 Minnesota Ave, Detroit Lakes, MN 56501, 218-847-5628
  • Mahnomen County Social Services, 311 North Main, Mahnomen, MN 56557, 218-935-2568
  • White Earth Nation/Financial Services, PO Box 100, Naytahwaush, MN 56566, 218-935-2359

 

You live in Clay County Contact:

 

  • West Central Minnesota Communities Action Inc., 411 Industrial Park Blvd.
  • Elbow Lake, MN 56531, 1-800-492-4805 or 218-685-4486
  • Clay County Social Services, 715 11th Street No., Suite 502, Moorhead, MN 56560, 218-299-5200

 

You live in Clearwater County Contact:

 

  • Clearwater Social Services, PO Box X, Bagley, MN 56621, 218-694-6164

 

You live in E. Polk County Contact:

 

  • Inter County Community Council, PO Box 189, Oklee, MN 56742, 218-796-5144 or 888-778-4008
  • Polk County Social Services, 612 N Broadway, Suite 110, Crookston, MN 56716, 218-281-3127

 

You live in W. Polk or Norman Counties Contact:

 

  • Norman County Social Services, 152nd Ave E, Ada, MN 56510, 218-784-5400
  • Tri-Valley Opportunity Council, 1407 Erskine Ave, PO Box 607, Crookston, MN 56716, 866-264-3729 or 218-281-9080.

 

ABOUT US

The mission of Wild Rice Electric Cooperative is to promote an ever-improving way of life for our members by providing quality cost-effective services.

Contact US

502 North Main

P.O. Box 438

Mahnomen, MN 56557

Mahnomen, MN

1-800-244-5709

       218-935-2517

This Institution is an equal opportunity provider and employer

© 2017 Wild Rice Electric Cooperative. All rights reserved.