Collection Policy

Bills are mailed out on the 10th of the month, and are due by the 24th of the month.

By the 12th of the month, a late fee of 1.5% of the balance due or $1, whichever is greater, will be added to the bill and a late notice will be included on the next month’s bill if unpaid.
By the 13th of the following month, a notice of disconnection is sent out.
CLICK HERE for access to Wild Rice's customer portal. You can enter the system with a username and password.
If payment for your bill is not received by the:
During the cold weather months (Oct. 1 - April 30), disconnection must not occur until at least 30 days after written notice has been mailed or 15 days after the notice has been personally delivered to the consumer.

A depository, located at the front door of the Mahnomen office, is available for bill paying after hours.